Kazami's Refund Policy establishes the guidelines and conditions for refund requests related to the services offered by the bot. By using Kazami, you agree to the conditions described in this policy.

Refund Requests:

・Billing errors or unauthorized transactions.

・Technical issues with the bot that were not resolved after proper technical support.

・Timeframe for requests: Refund requests must be submitted within 7 days from the transaction date.

Refund Requirements:

・For subscriptions to our Kazami Bot Premium service, the key must not have been used; otherwise, it will not be eligible for a refund.

・For custom bots, the request must be submitted with a justification within 7 days from the transaction date.

Refund Decision:

・Each request will be evaluated individually. We reserve the right to accept or deny refund requests based on the criteria established in this policy.

・We will inform the decision regarding the refund request through the communication channels used for the request as soon as possible.

Request Process:

・Refund requests must be made through the designated support channels via Kazami's support server. Requests submitted through other means may not be processed.

・When making a refund request, provide detailed information about the reason for the request, including evidence, if applicable.

Exceptions:

・Refunds will not be granted due to excessive or improper use of Kazami's resources.

Policy Changes:

・We reserve the right to modify this Refund Policy at any time. Any changes will be published on this page.

・Policy changes will not have retroactive effect and will apply only to refund requests made after the effective date of the change.

By using Kazami, you agree to the terms of this Refund Policy. If you do not agree with these terms, please do not use the bot. This policy is designed to ensure a fair and transparent approach to refund requests, aiming for user satisfaction.